TradeLocker Login: How to Sign In and Fix Common Problems
How to log in to TradeLocker on web, desktop and mobile, where to find your login details, and how to fix the most common TradeLocker login problems.
In short: Your TradeLocker login comes from your broker, not from TradeLocker. At Clarity FX it is emailed to you when your account is created. Use those details on the web, desktop or mobile app. Most login problems come from using the wrong account, a mistyped password or a missed email.
TradeLocker accounts are created by brokers, so the details you use to sign in come from the broker you opened your account with. This guide shows where to find them, how to log in on each device and what to do if it does not work.
Where to find your TradeLocker login details
When you open a Clarity FX account, your TradeLocker login credentials are sent to the email address you registered with. Keep that email somewhere safe. If you open both a demo and a live account, you may receive separate details for each.
Your Clarity FX client dashboard is separate from TradeLocker. You use the client dashboard for deposits, withdrawals and account settings, and TradeLocker for trading.
How to log in
In your browser
- Open the TradeLocker web platform.
- Enter the email and password from your welcome email.
- If asked for a server, choose the one named in your welcome email.
- Select the account you want to trade, demo or live.
On desktop
Download TradeLocker for desktop, open it and sign in with the same details.
On mobile
Install TradeLocker from the App Store or Google Play and sign in with the same details. Your positions and orders sync across devices.
Common login problems and fixes
I can't find my login email
Search your inbox and spam or promotions folders for messages from Clarity FX. Check you are looking in the inbox of the email address you registered with. If you still cannot find it, contact support.
My password is not accepted
Copy the password exactly from your email, with no extra spaces. Check that caps lock is off. If you changed your password, use the new one.
I'm logged in but see the wrong balance
You may be in your demo account instead of your live account, or the other way round. Switch accounts from the account menu.
The platform will not load
Refresh the page, try a different browser or clear your browser cache. On mobile, update the app to the latest version. A stable internet connection matters, especially when trading.
Keep your account secure
- Never share your password or login email with anyone, including people claiming to be support staff.
- Use a strong, unique password.
- Log out on shared or public computers.
New to TradeLocker? Learn the platform step by step in How to use TradeLocker, or see why traders choose Clarity FX as their TradeLocker broker.
Frequently asked questions
Is my TradeLocker login the same as my Clarity FX dashboard login?
They are used for different things. The dashboard handles deposits, withdrawals and settings; TradeLocker is where you trade. Use the details sent for each.
Can I use one TradeLocker login on several devices?
Yes. The same login works in the browser and on the desktop and mobile apps.
Keep reading
Trading forex and crypto on leverage carries a high risk of loss and may not be suitable for all investors. This article is educational and not financial advice. Read our risk disclosure.
Trade on TradeLocker with Clarity FX. Clarity FX is an ECN TradeLocker broker for forex and crypto pairs, with crypto deposits, no minimum deposit and free demo accounts.
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