KYC Policy

1. Purpose of this policy

Clarity FX, with its registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia (“Clarity FX”, “we”, “us”), is committed to preventing its services from being used for money laundering, terrorist financing, fraud or other financial crime. “Know Your Customer” (KYC) means verifying who our clients are and understanding the nature of their activity. This policy explains what we ask for, why, and how the process works. It should be read together with our AML Policy and Terms and Conditions.

2. Who must be verified

Every person who opens a live account with Clarity FX must be verified. Accounts may only be opened by individuals who are at least 18 years old (or the age of majority where they live, if higher), acting on their own behalf. We do not accept clients who are residents of the United States or of jurisdictions where our services would be unlawful or that are subject to international sanctions.

3. When verification is required

Verification must be completed before any withdrawal can be processed. We may also require it before you deposit or trade, when your deposits reach certain levels, when your details change, or at any other time we consider necessary. Until verification is complete, we may limit or suspend some or all account functions.

4. How verification works

We use Sumsub, a specialist identity verification provider, to verify clients online. The process is usually completed from your phone or computer in a few minutes and typically involves:

• Proof of identity: a clear, valid, government-issued photo ID, such as a passport, national ID card or driving licence.
• Liveness check: a selfie or short video to confirm that you are the person shown on the ID.
• Proof of address: a recent document showing your full name and residential address, such as a utility bill, bank statement or government letter, usually dated within the last three months.

Documents must be in colour, show all four corners and be fully legible. We may reject documents that are expired, edited, partial or unclear.

5. Additional information we may request

Depending on your activity and risk profile, we may ask for further information, including:

• Your occupation and the expected size and frequency of your deposits.
• The source of the funds you deposit and the source of your wealth, with supporting evidence.
• Proof that you own or control the crypto wallet you deposit from or withdraw to.
• Updated documents if your existing documents expire or your details change.

6. Enhanced due diligence

Some clients require additional checks, for example politically exposed persons (PEPs) and their family members or close associates, clients connected with higher-risk jurisdictions, and clients whose activity is unusually large or complex. Enhanced checks may include more detailed source-of-funds evidence and senior management approval before the relationship continues.

7. Screening and ongoing monitoring

We screen clients against international sanctions, PEP and adverse media lists when they join and on an ongoing basis. We also monitor account activity, deposits and withdrawals for behaviour that is inconsistent with what we know about you. Verification is not a one-time event; we may ask you to re-verify at any time.

8. Refusal, suspension and closure

We may refuse to open an account, restrict an account, delay or refuse a transaction, or close an account if:

• you do not provide the information we request, or provide information that is false, misleading or cannot be verified;
• you are, or act on behalf of, a person who is subject to sanctions or resides in a restricted jurisdiction;
• we suspect the account is being used for financial crime or by someone other than the verified account holder; or
• we are required to do so by law.

Where the law allows, we will tell you what is needed to resolve the issue. In some cases we are legally prohibited from explaining our reasons.

9. Your responsibilities

• Provide accurate, complete and up-to-date information.
• Tell us promptly if your name, address or other details change.
• Use only your own account and your own wallets. Third-party deposits and withdrawals are not permitted.

10. How we protect your data

Information collected for verification is used only to meet our legal and regulatory obligations, protect against fraud and manage your account. It is shared only with service providers that help us carry out these checks, such as Sumsub, and with authorities where required by law. We keep verification records for as long as the law requires, which is generally at least five years after our relationship ends. See our Privacy Policy for details of your rights.

11. Contact

If you have questions about verification or need help completing it, contact us at support@clarityfx.com.